Support and Grievance

How Book101 can help

Book101 supports customers with account access, bookings, payment status, digital-ticket delivery, QR status, privacy requests and platform-related concerns.

Event programme, venue, schedule, admission and on-ground operations are controlled by Shreeji Yuvak Mandal (SYM). Book101 may refer those matters to the organiser.

Approved contact details

Support and grievances: support@book101.in

General information: info@book101.in

Telephone and WhatsApp: +91 79904 54961

Address: A-65, Giriraj Residency, Soma Talav, Vadodara, Gujarat – 390025, India

Grievance Officer

Grievance Officer: Tarak Piyushkumar Soni. Email: support@book101.in. Phone/WhatsApp: +91 79904 54961. Address: A-65, Giriraj Residency, Soma Talav, Vadodara, Gujarat – 390025, India.

Book101 aims to acknowledge a consumer grievance within 48 hours and to resolve it within one month. Complex matters may require additional time, with reasonable status updates. Book101 does not guarantee that every complaint will be fully resolved within a fixed period.

Submitting a complaint does not itself create refund eligibility. Statutory consumer rights remain unaffected.

Information to include

Provide your registered email, booking or order reference if you have one, issue category, relevant date/time and a clear explanation. Never send OTPs, passwords, authentication links, full card details, CVV, UPI PIN or banking credentials.