Privacy Policy

1. Overview

This Privacy Policy explains how CoreMentors Pvt. Ltd. (“we”, “us”) collects, uses, and protects personal information when you use the Book101 platform.

2. Data we collect

• Account information: name, email address, mobile number
• Booking information: event name, pass type, quantity, and transaction references
• Payment information: processed by payment gateways; we do not store full card numbers
• Technical data: device type, browser, IP address, and cookies
• Optional profile data: profile photo if you choose to upload one

3. How we use your data

• Process bookings and deliver tickets
• Send transactional emails and booking confirmations
• Authenticate users, including Google sign-in where enabled
• Prevent fraud and protect platform security
• Improve Book101 features and user experience
• Comply with legal and regulatory obligations

4. Legal basis

We process personal data based on contract performance (fulfilling bookings), legitimate interests (security and product improvement), and consent where required by applicable law, including India’s Digital Personal Data Protection Act where applicable.

5. Sharing your data

• Event organizers receive attendee information needed for entry and event management
• Payment processors handle payment transactions
• Infrastructure and service providers that help us operate Book101
• We do not sell your personal data to third-party advertisers

6. Data retention

We retain personal data for as long as needed to fulfill bookings, meet legal and accounting obligations, and resolve disputes. Data may be deleted or anonymized when no longer required.

7. Security

We use industry-standard safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your rights

You may request access, correction, or deletion of your personal data by contacting info@corementors.in. We will respond in accordance with applicable Indian law.

9. Cookies

Book101 uses cookies and similar technologies for session management and preferences. You can disable cookies in your browser settings, though some features may not work correctly.

10. Children

Book101 is not directed at children under 13. If you believe we have collected data from a minor without appropriate consent, contact us to request removal.

11. Third-party links

Our platform may link to partner or organizer websites. Those sites have their own privacy policies, which we encourage you to review.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision.

13. Contact

Privacy inquiries: info@corementors.in