Digital Ticket Delivery Policy

Book101 provides customer tickets electronically. No physical shipping or home delivery of customer tickets is offered.

A ticket is created only after online payment has been independently verified and the booking has been confirmed. A browser redirect or displayed message alone does not confirm payment.

An eligible ticket is made available in the customer’s authenticated My Tickets area. Email or other approved delivery channels may also be used where available. Book101 does not claim that a particular email provider or delivery runtime has been production-verified.

Email delay does not cancel an otherwise confirmed ticket if the ticket is available in My Tickets.

If payment is processing, or money appears deducted but no ticket is confirmed, do not pay again immediately. Check My Tickets or payment status, allow verification to complete, and contact support if the issue continues.

Customers are responsible for protecting ticket access and QR credentials. Duplicate, altered, unauthorised or invalid ticket use may be rejected. Ticket delivery does not override event or admission rules. QR is the admission credential.

Contact support@book101.in with the booking or order reference if confirmation remains under review.